Privacy Policy - Lütze

Last updated on 23 September 2024
Valid from 23 September 2024

Who is the controller?

Pandox Berlin GmbH c/o Hotel Berlin, Berlin
Lützowplatz 17
10785 Berlin

Commercial register number. HRB 96069

Tel: +49 30 2605 0
Email: info@hotel-berlin.de

Who is our data protection officer?

Cranium Belgium BV
Excelsiorlaan 43/3
1930 Zaventem
Belgium

Email: dpo-extern@mediaan.com

What personal data do we collect and for what purpose?

1. data processing through the use of cookies

Our website uses cookies. These are text files that are stored on your computer to track visitor preferences and to optimise our website accordingly.

The legal basis for data processing is Art. 6 para. 1 lit. f EU-DSGVO (processing is necessary to safeguard the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data) or Art. 6 (1) (a) EU GDPR (the data subject has given consent to the processing of his or her personal data for one or more specific purposes).

What are cookies?

Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded through your browser. These cookies help us make the website function properly, make it more secure, improve the user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

Like most online services, our website uses first- and third-party cookies for various purposes. First-party cookies are mostly necessary for the website to function properly and they do not collect any personal data.

The third-party cookies used on our website are used primarily for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What cookies we use

 

Manage cookie settings

Manage your Cookie settings here

You can change your cookie settings at any time by clicking on the button above. This will allow you to revisit the cookie consent banner and change your settings or withdraw your consent immediately.

In addition, different browsers offer different methods for blocking and deleting the cookies used by websites. You can change your browser settings to block/delete cookies. Below are links to the support documents of the main web browsers that show you how to manage and delete cookies.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

2. Newsletter registration

You can register for our newsletter on our website. This contains regular information about our events and the latest information.

We process the following data for this purpose:

Your email address.

You can voluntarily provide the following additional data:

Your first name and surname.

After entering your email address, you will receive a confirmation email from us in which we ask you to confirm your inclusion in our mailing list again (so-called double opt-in). Your email address will not be passed on to third parties.

The legal basis for the data processing is Art. 6 (1) (a) EU GDPR (the data subject has given consent to the processing of his or her personal data for one or more specific purposes).

You can unsubscribe from our newsletter at any time by clicking on ‘Unsubscribe from newsletter’ in the email.

3. Contacting us by email

If you contact us via our email address, we will process the following information in order to respond appropriately to your request:

- Date and time of the request,
- Your email address,
- Request text,

The data will be deleted as soon as it is no longer required for processing your request.

The legal basis for the data processing is Art. 6 Para. 1 lit. f EU-DSGVO (the processing is necessary to safeguard the legitimate interests of the person responsible or a third party, provided that the interests or fundamental rights and freedoms of the person concerned, which require the protection of personal data, do not prevail), insofar as the processing of your request is for the purpose of explaining our services and our company. If your request is made in preparation for the conclusion of a contract, the legal basis is Art. 6 (1) (b) EU GDPR (processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract).

4. Table reservation via third-party providers

You can reserve a table on our website. This is done via our service provider and partner OpenTable.

The following data is processed:

Your first and last name
Your email address
Your telephone number.

In addition, you can optionally provide the following data:

The reason for your reservation
Special requests

For further details, please refer to the OpenTable data protection declaration linked directly to the table reservation process.

Right of access and right of withdrawal

In accordance with the EU GDPR, you have the right to request information from us at any time about whether we have stored personal data about you. Furthermore, you have the following rights with regard to this stored data:

  • the right to information about stored data (Art. 15 EU GDPR)
  • the right to correct inaccurate data (Art. 16 EU GDPR)
  • the right to delete data (Art. 17 EU GDPR)
  • the right to restrict the processing of data (Art. 18 EU-DSGVO)
  • the right to object to unreasonable data processing (Art. 21 EU-DSGVO)
  • the right to data transferability (Art. 20 EU-DSGVO).

If you have given your consent to the use of data, you can revoke this at any time with effect for the future.

Please send all requests for information, requests for disclosure or objections to data processing by email to info@hotel-berlin.de or to the postal address given above or in the imprint.

You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the EU GDPR (Art. 77 EU GDPR).

What applies in general for all cases of data processing?

Data is not transferred to third parties.

We would like to point out that we can only delete your data after the expiry of a legal retention period, insofar as one exists. This applies accordingly to any retention obligation arising from a contract with you.

How do we protect your data?

We have implemented technical and organisational security measures to protect your data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. Our security measures are continuously improved in line with technological developments.

Our employees and any third parties processing data are bound by us to confidentiality.

Amendments to our data protection declaration

We reserve the right to amend our data protection measures if this should become necessary due to technical developments or changes in legislation or jurisdiction. In such cases, we will also amend our data protection declaration accordingly. Please therefore always note the latest version of our data protection declaration.